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Terms of Service

Last Updated: December 15, 2024

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1. Acceptance of Terms

By accessing or using Guangzhou Mengyiyou Trading Co., Ltd.'s mobile applications, websites, and related services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our Services.

Our Services include mobile applications available on Google Play Store and Apple App Store, websites, and related products. These Terms constitute a legally binding agreement between you and Guangzhou Mengyiyou Trading Co., Ltd.

2. Description of Services

We provide the following services:

  • Mobile Applications: Software applications for iOS and Android devices
  • Cross-Border Trade Services: Import and export trade agency services
  • Supply Chain Solutions: Warehousing, logistics, and distribution services
  • E-Commerce Services: Online retail and internet sales platform management
  • Product Sourcing: Sourcing of daily necessities, apparel, cosmetics, electronics, and agricultural products

We reserve the right to modify, suspend, or discontinue any part of our Services at any time.

3. User Accounts

3.1 Account Registration

To access certain features, you may need to create an account. You agree to provide accurate, current, and complete information during registration and keep your account information updated.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

3.3 Account Termination

We may suspend or terminate your account if you violate these Terms or engage in prohibited activities. You may also delete your account at any time through the app settings.

4. User Conduct

You agree not to:

  • Violate any applicable laws, regulations, or third-party rights
  • Use the Services for any illegal or unauthorized purpose
  • Interfere with or disrupt the Services or servers
  • Attempt to gain unauthorized access to any accounts or systems
  • Transmit any viruses, malware, or harmful code
  • Collect or harvest user information without consent
  • Impersonate any person or entity
  • Post false, misleading, or deceptive content
  • Violate the intellectual property rights of others

5. Mobile Applications

5.1 License Grant

We grant you a limited, non-exclusive, non-transferable license to install and use our mobile applications on your authorized devices solely for personal, non-commercial purposes.

5.2 App Store Requirements

Our apps are distributed through Google Play and Apple App Store. Your use is also subject to their respective terms of service and policies.

5.3 Updates

We may provide updates, upgrades, or modifications to the applications. Updates may be automatically installed or require manual installation.

5.4 Age Restrictions

You must be at least 13 years old to use our Services. Users under 18 should have parental or guardian consent.

6. Advertising

Our mobile applications may display advertisements from third-party ad networks. By using our apps, you consent to the display of advertisements.

6.1 Ad Types

Our apps may display various ad formats including splash ads, rewarded videos, interstitials, and banners.

6.2 Third-Party Ads

Advertisements are served by third parties. We are not responsible for the content, accuracy, or opinions expressed in third-party advertisements.

7. Intellectual Property

7.1 Our Intellectual Property

All content, designs, logos, trademarks, and materials on our Services are owned by Guangzhou Mengyiyou Trading Co., Ltd. or our licensors. You may not copy, modify, distribute, or create derivative works from our intellectual property.

7.2 User Content

You retain ownership of content you submit. By submitting content, you grant us a worldwide, royalty-free license to use, copy, modify, and distribute your content for operating our Services.

7.3 Feedback

If you provide feedback, suggestions, or ideas about our Services, we may use them without obligation to you.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Payments and Billing

9.1 Paid Services

Some features may require payment. All payments are processed through secure third-party payment processors.

9.2 Subscriptions

Subscription terms, pricing, and billing cycles are displayed at the time of purchase. Subscriptions automatically renew unless cancelled.

9.3 Refunds

Refunds are subject to the refund policies of Google Play or Apple App Store, whichever platform you used for purchase.

10. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Services will be uninterrupted, secure, or error-free. You use the Services at your own risk.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GUANGZHOU MENGYIYOU TRADING CO., LTD. SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR USE.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE PAST TWELVE MONTHS.

12. Indemnification

You agree to indemnify and hold harmless Guangzhou Mengyiyou Trading Co., Ltd., our officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

13. International Use

Our Services are operated from China. If you access our Services from other regions, you are responsible for compliance with local laws. We make no representation that our Services are appropriate or available in all locations.

Cross-border trade services are subject to applicable export/import laws and regulations.

14. Governing Law

These Terms shall be governed by the laws of the People's Republic of China, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Guangzhou, China.

For international users, you agree to comply with all applicable local and international laws regarding online conduct and acceptable content.

15. Dispute Resolution

15.1 Negotiation

Before initiating formal dispute resolution, you agree to first contact us to seek an informal resolution.

15.2 Arbitration

Any dispute that cannot be resolved informally shall be settled by binding arbitration in accordance with the rules of the China International Economic and Trade Arbitration Commission.

15.3 Class Action Waiver

You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action.

16. Modifications

We may modify these Terms at any time. Material changes will be communicated through app updates or notices. Your continued use after modifications constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically.

17. Termination

We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Services will cease immediately. Provisions that by their nature should survive termination shall survive.

18. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices, constitute the entire agreement between you and Guangzhou Mengyiyou Trading Co., Ltd.

20. Contact Information

For questions about these Terms, contact us:

Guangzhou Mengyiyou Trading Co., Ltd.
X1301G022137, Building 1, No. 106 Fengze East Road
Nansha District, Guangzhou, 510000, China
Email: support@mengyiyou.com

Mengyiyou

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